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Privacy Policy

The SPCA is concerned to ensure that all personal data submitted through "petloss.spca.org.hk" are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.

The SPCA will record the number of visits to "petloss.spca.org.hk" without collecting any personal identifiable information of users. The visiting records are only collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help improve "petloss.spca.org.hk".

For different purposes and at different times, users (including the page owners and general / invited visitors) may be invited to provide personal data to the SPCA through "petloss.spca.org.hk" on a voluntary basis. The main purpose of collecting these data is for communication with users (through the email address) and internal analysis of user profile to improve the service in future. The personal data of users to be collected are categorised as follows-

  1. Page owner – name, email address and telephone number.
  2. General / invited visitor – name and email address.

The SPCA will specify the collection purpose and intended usage of users' data when it invites users to provide such information and advises users how they may request access to or make correction of the personal data provided.

Unless permitted or required by law, the SPCA will not disclose users' personal data to any third parties without users' prior consent.

"petloss.spca.org.hk"uses SSL protocol to encrypt data during network transmission to protect users' personal data. All personal data provided by the users to the SPCA via "petloss.spca.org.hk" is secured and retained until the removal of all relevant messages, webpages or registered account, and access to it is restricted to authorised personnel only. Users should be aware of the risk that any posted data may become available to unauthorized persons as no security measures are perfect or impenetrable and should hence take appropriate measures to protect the data to be shared (such as choose a good password and latest antivirus software). Cookies will be collected for facilitating the service and compiling usage data. Users who do not accept cookies still have access the website but some functions may not be provided.